“Excellent customer service and great coffee, a little more pricey than competitors but they will go the extra mile, and their coffee is higher quality than other vendors. I would recommend this place if you love good service and coffee!!!” – Justin, Yelp review
“I have had so many positive comments on our new brewer, especially from the tea drinkers; I had no idea it would make such a difference! I really appreciate your help in assuring that everyone is happy.” – Erna
“All in all, we are very pleased with your products and service. Please keep up the great work!” – Joe
“Percasso starts my day off right Monday through Friday! A work day without Percasso would be a very sad day. They provide coffee, tea and filtered water for our office and never let us go without. They keep all of the equipment in tip top condition and replace or refresh it before it ever looks worn or breaks. Their staff is kind, friendly and knows their coffee beans! Thank you for being so fabulous!” – Evelyn, Yelp Review
“Local coffee and tea vendor. They will come to your business and let your employees taste test up to six of their flavors. They’ve done this for us twice and it is a huge hit! It gets the employees involved and then you know they like it. They also allowed us to sample teas. They are always friendly and helpful. They keep the coffee well stocked and they replace the coffee pots timely. Awesome customer service! They are reliable, reasonably priced, and best of all – local! Highly recommended!” Lisa, Yelp Review
“Everything looks and tastes good, people are really enjoying the new set up. Thanks again, the whole experience was easy and professionally done.” – Matt
“I am an office hero for getting good coffee in and the brewer makes great coffee. Thanks for all of your work!” – Michelle
“Dear Jeff, Dan, and all our friends at Percasso,Thank you so much for your extraordinary customer service! When I contacted you about our hot water spigot problem, I though someone would come by to see if the machine was blocked. Instead, we got a whole new machine, with a hot water spigot that is just great! We really appreciate your concern about our satisfaction and your commitment to service excellence!” – Barbara
“Our office switched to Percasso for bottled water service after several bad experiences with another vendor. As a local, small business we make it a practice to work with other local businesses. From the very first call about 6 months ago to now I have had nothing but excellent things to say about Percasso. Jarrod and our delivery person Ron have gone above and beyond and have always responded immediately with any special requests. At some point we plan to add their coffee and tea service and I know they will always take good care of us. They are awesome and I highly recommend them if you need water, coffee or both!” – Erin, Yelp Review
“I gotta say that the service my company gets from Percasso is excellent. It’s the invoice I most appreciate approving because of the value! Thanks to your team!” – Scott
“Excellent service!!!!!!!! Percasso has been our Coffee/water filters vendor for almost 2 years now and I am still so happy we made the switch to them. From the very beginning they have been honest, helpful, professional, reliable, and courteous. They make sure our offices are stocked with sugar, creamer, tea, coffee, filters, etc. I never run out of things anymore. It’s really great to have this kind of service. If something goes wrong with one of our hot/cold units they are quick to replace it. If I call because I want to add a different kind of tea to our stock, they swing by the office when they have a minute to drop it off for me. They just really make you feel like you are genuinely important to them. I love that about them.” – Misty, Yelp review
“We use Percasso for an apartment building that we manage. If I ask for something, it’s delivered next day. Always super easy to get someone on the phone and they are always very nice. We’ve been through many of the Portland coffee vendors and the experience has never been this positive.” – Bradley, Yelp review
“In my 15+ years of office administration experience, I have never had a better vendor experience than I have with Percasso! I have our office coffee and water service through Percasso and I couldn’t be happier. Their customer service, from account management to delivery to accounting, can’t be beat! I only wish Percasso would venture into the vending business so I can complete the kitchen services with one vendor that actually knows what they’re doing.” – Madeline, Yelp review
“I was lost in Portland trying to get to a doctors appointment for my 3 year old grandson. Ron kindly put the address in his GPS and led us straight to the front door. His kindness was so appreciated. We made it on time to our appointment. Just wanted you to know, you have an employee who literally went the extra mile.” – Deb
“Just so you know, almost everyone here is very pleased with the new coffee we have. Many people have stopped going out and buying it from Starbucks! So anyways, I just wanted to say thank you for your hard work and quick responses over the last few weeks.” – Dana
I first contacted Percasso for help a few months ago, mainly due to languishing interest in our office coffee club. I was looking for ideas to increase interest in the club, including potentially changing the beans we were brewing. I honestly expected a few small samples of various coffees, and not much else. To my surprise, Jeff, your customer service representative, was ready to go with a blind taste and survey for all the existing and potential coffee club members on our floor! The tasting was a hit. We got some new members, and best of all, people are excited about the coffee again. Thank you so much for providing customers like us with such a great guy like Jeff and the rest of your staff to represent you and Percasso.” – Elle
“Thank you so much for your amazing and timely service last week. It’s great to see that customer service still exists! With much appreciation,” – Hattie
“I just wanted to say I cannot believe how fast you sent someone out. He was so nice, friendly and fast just like the rest of you. Awesome! I will warn you, you all are spoiling me. Thanks so much again!!” – Misty
“We are all appreciative of how accommodating Percasso has been. Great coffee and water… EXCELLENT customer service!!!” – Heidee
“I have spoken very highly of Percasso to friends and colleagues, and will continue to do so. Cheers!” – Eric
“Thank you so much for working with our schedule and getting our installation done on Friday. The coffee maker is great and so far I’ve tried only the Stumptown French Roast and it’s delicious!” – Kristi
“How did you know? Chocolate fixes everything! Thank you for helping me out this morning. It’s been one of “those” weeks. Again, thank you so very much. You and the Percasso staff always take care of us! I owe you one. Have a great day.” – Karen
“Thanks so much for everything. I was telling my boss about the impending delivery and she commented on how great you guys are and that we like your company so much more then the “other people” we used. Thanks again!” – Leslie
“We have made a decision regarding our coffee services for the 2010-2012 budget. We will be continuing our excellent relationship with Percasso. After the submission of fifteen different bids, yours was the most cost effective for the value. Thank you for your continued services,” – Nathan
“Just wanted to say thank you again for bringing in the taste test. We’re very excited to start the new blend. Thank you again,” – Ashley
“Everyone loves the Holler Mountain!! I just started using it this week and everyone has been complimenting me on my coffee-making abilities, when in fact it’s just the blend they enjoy! Thanks for the great coffee!” – Jovana
“You have very capable employees, he brought a rack and an extra bottle of water just in case. We now have 5 bottles, one for the cooler and 4 for the back room. I wish I would have gotten his name, you need to tell him how happy we were with his anticipation that we may need those extras.” – Kelly
“I was tasked with the job of finding a replacement water service for the office after we got fed up with our previous provider. We wanted bottle-less water service so we wouldn’t have to store bottles, order replacements, and be more environmentally friendly. Our building management has particular rules regarding water hook-up and tubing due to a major leak in the past by another tenant.
I called numerous places to see who could meet the requirements of our building. Not only is Percasso friendly and willing to use less common parts to meet our needs, they are familiar with our building’s requirements and didn’t scoff at my requests.
Their representatives have always been friendly, efficient, and on time. We just had our six-month water filter replacement. I didn’t realize it had been that long since we switched to Percasso, so I was happy they showed up without my needing to call and schedule.
Also, they are less expensive than our previous bottled water service. I wish I wasn’t the only coffee drinker in the office so I could do their coffee service as well. On the same note, Percasso has never pushed us to do a coffee/tea tasting, unlike other companies I had contacted.
Outstanding service and great local company.” – Sasha, Yelp Review
“You haven’t heard from me lately because everything is always perfect and thank you for that!” – Shelia